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The latest News and Information on IT Service Management, Service Desk and related technologies.

Episode 22: Zoho's CIO on Building, Using, and Trusting Your Own Tech ft. Saravanan Muthian

In this episode of Server Room, we sit down with Saravanan Muthian, Chief Information Officer at Zoho Corp, to explore what it really means to "eat your own dog food." From stress-testing new apps internally to managing sprawling data across multiple tools, Saravanan walks us through the philosophy, challenges, and advantages of trusting your own tech stack. We also talk about Zoho’s decision to invest in its own data centres, the balance between automation and human touch, and the importance of sustainable scaling in IT.

Swivel-Chair Syndrome Got You Down? Cure It With Ivanti

Swivel-Chair Syndrome Got You Down? Cure It With Ivanti IT professionals know the pain of juggling multiple tools to get a single job done. Streamline your IT operations with Ivanti and eliminate the hassle of swivel-chair syndrome once and for all. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

How to evaluate enterprise risk appetite, Mike Riemer, Field CISO, Ivanti

How do you determine your organization's risk appetite? For both CISOs and all other executive stakeholders understanding your enterprise's risk appetite is crucial for success. When an organization knows how much risk it is willing to accept, it can pursue opportunities that align with its risk appetite while avoiding those that might expose it to undue risk. In this video, cybersecurity expert Mike Reimer explains how taking a data-driven, objective approach to risks elevates cybersecurity to a core business enabler.

How to define and measure risk tolerance, Mike Riemer, Field CISO, Ivanti

Ivanti research shows that a large majority of companies (83%) report they have a framework for defining risk tolerance. However, 51% say they do not follow their existing risk tolerance framework. Why is this such a challenge? In this video, Ivanti cybersecurity expert, Mike Riemer addresses the significant challenges security professionals face when measuring and managing risk exposure and offers strategies for cybersecurity teams to develop and follow an organization risk tolerance framework.

Convert security data into insights, Daren Goeson SVP Product Management, SUEM, Ivanti

In today's digital landscape, data is the lifeblood of any organization. However, Ivanti’s new research report, Exposure Management: Transforming Cybersecurity from Subjective to Objective: (ivanti.com/proactive-security) finds that modern enterprises are data-rich but information-poor. So how can data standardization in cybersecurity help organizations break down data silos, improve data quality and ultimately enhance their security posture?