Operations | Monitoring | ITSM | DevOps | Cloud

Does your organization achieve 95% or greater patch deployment success, as demanded by SLAs and regulatory frameworks? Odds are you don't, as most organizations only hit the 90% mark due to common issue: Devices that miss scheduled maintenance windows leave IT teams like yours scrambling to manually, reactively close compliance gaps.

In Episode 31 of Server Room, we sit down with Luqman Kondeth, AI Governance & Cybersecurity Strategist and Director at NYU, for a conversation that goes far beyond technology. From personal growth and global experiences to AI governance, cybersecurity, and leadership, this episode explores how mindset shapes the way we build careers, communities, and the future of technology itself. In this episode, we discuss.

Morgan Sindall Group is a leading UK construction and regeneration group with a turnover of over £4.1 billion. The group operates through several specialized divisions: They have leveraged Ivanti's solutions—specifically Ivanti Neurons—to modernize their IT service management (ITSM) and asset management. By integrating these tools, they've been able to automate manual processes, improve visibility across their complex infrastructure, and enhance the digital employee experience for their diverse workforce.

Brian Evergreen joins the show to challenge the fear-driven narrative around AI and work. Rather than treating the future as something coming for us, Brian argues that leaders and individuals should decide what future they want to create, then work backwards. He explores why “start with the problem” thinking limits AI strategy, how visible strategy and relational leadership can unlock better transformation, and why human connection may become more valuable—not less—in an AI-enabled world. A thoughtful conversation on escaping AI career anxiety, building resilient networks, and creating value beyond efficiency.

New updates are now available across InvGate Service Management and InvGate Asset Management. Watch the video for a quick look at some of our latest additions, including Knowledge Discovery, intelligent CMDB suggestions, and more. We’re also introducing the new AI adoption lifecycle whitepaper and quiz.

Raise the bar for how your IT team operates by going beyond the AI basics. Ivanti’s agentic AI delivers autonomous, goal-oriented support with multi-agent collaboration. Think fewer menial tasks for IT, more opportunities for faster resolutions and elevated employee experience. Discover how Ivanti Neurons AI Self-Service Agent benefits everyone: IT teams: Reduce repetitive work, get AI-powered guidance and spend more time on meaningful projects that power innovation and business outcomes.

--- Still managing vendors through spreadsheets and disconnected supplier fields? In this video, Matt Beran shows how Vendor Management works inside InvGate Asset Management and how IT teams can centralize vendor data, contracts, assets, and procurement visibility in one place. Instead of scattered supplier records across contracts, asset inventories, and finance spreadsheets, InvGate Asset Management turns vendors into first-class records connected directly to your IT operations.

The April rewind is here!

������ ���������� ������������ ���� ��������! In the latest episode of ServiceDesk Plus Premiere, we are happy to announce that the CMDB enhancements we teased last month are now generally available—from baseline configurations and data quality policies to the all-new CMDB dashboard. The CMDB story does not stop there! We have also added powerful new capabilities like Integration Mapping, which lets you filter and work with CIs based on the specific integration they came from, whether that is ManageEngine OpManager, Applications Manager, or Site24x7, so tune in to see what else is new.

������ ���������������� ������������ ���� ��������! In the latest episode of ServiceDesk Plus Premiere, we’ll uncover some interesting enhancements coming soon to the cloud version. We will be focusing on what can easily be considered the single source of truth for your IT estate: The CMDB. From setting baseline configurations to track and measure the evolution of your CIs to gaining a bird’s-eye view with the all-new CMDB dashboard, there’s a lot in store.

������ �������������� ������������ ���� ��������! We're a month into the year, and it’s already been an exciting start for ServiceDesk Plus. From expanding our AI provider integrations—which now include Google AI Studio alongside OpenAI, Azure OpenAI, and our own hosted LLM—to enhancing our Predictive AI suite, we’re excited to share some exciting updates to the cloud version of ServiceDesk Plus.

On this edition of Reality Bytes, Dina and Tom welcome Rose Cicala, Director of Product Marketing, and Mile Djokic, Senior Product Manager, to discuss the launch of Mobile Experience — and what it means for the future of Digital Employee Experience. Together, they explore why mobile devices have become mission-critical for frontline and hybrid workforces, why mobile visibility has remained a major blind spot for IT, and how Mobile DEX changes that. The conversation covers healthcare, retail and manufacturing use cases, AI compliance, application insights, VDI convergence, and the growing shift toward mobile-first work strategies.

See the highlights of the latest Alloy Navigator release, the all-in-one ITSM and ITAM solution for modern IT teams. Built-in dashboard analytics, enhanced reporting, a smarter AI Assistant, and Outlook integration help you work faster, collaborate better, and make data-driven decisions with ease.

Alloy Navigator Express 2026 is here! It now includes built-in dashboard analytics, enhanced reporting, a smarter AI Assistant, Outlook integration, and more. See the latest updates in action!

Join this 5-part series designed to help IT teams move from reactive, fragmented processes to a more structured, connected way of working. Each session focuses on a core area, from incident resolution and CMDB visibility to employee experience, service catalog design, and change governance, giving you practical frameworks you can apply right away. You’ll walk away with: Faster, more consistent incident resolution.

Verá todas las conclusiones de investigación que recopilamos sobre IA y automatización en la gestión de servicios de TI. Si tiene alguna pregunta o desea analizar cómo Ivanti puede impulsar un trabajo más inteligente para sus equipos, no dude en ponerse en contacto con nosotros.

Most AI tools recommend the next step. BigPanda's AI specialists take it — autonomously, inside ServiceNow and Now Assist. Watch how BigPanda and ServiceNow work together to detect, triage, investigate, and resolve incidents end-to-end.