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By Ramya Shah
A slow query can affect an application before the database team knows what is causing it. A blocked session, failed job, or growing database file can create more problems if no one spots it early. That’s where SQL Server monitoring tools come in. They help you track database performance, find slow queries, monitor waits and locks, and see what changed before a problem occurred.
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By Ramya Shah
Ever wondered what is actually using your network when it suddenly slows down? It could be a device sending too much data, a backup running at the wrong time, or an application taking too long to respond. Without visibility into network traffic, finding the real cause can take hours. That’s where network sniffing tools can help. They let you inspect network traffic, capture packets, and see what is happening between devices, servers, and applications.
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By Ramya Shah
Why is your network slow or failing even when your devices seem to be working? Finding the cause of a network problem can take time. You may need to check packet loss, trace the network path, find a busy link, or see why an application is not connecting. A simple ping test can tell you whether a device responds, but it cannot always show what is causing the problem. Network diagnostic tools help you narrow down the cause by checking devices, ports, routes, packets, traffic, and link performance.
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By Poonam Lalani
If your team manages a network across several offices and cloud systems, finding the cause of a slow or failed connection can take time. You may run into problems such as: As your network grows, a quick test from one computer may not show where the problem started or when it first appeared. Network diagnostic tools help you check devices, ports, routes, packets, and link performance.
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By Ramya Shah
If your company relies on multiple databases and applications, keeping track of database performance can become difficult. You may face challenges such as: As your database environment grows, identifying the cause of performance issues becomes harder without the right monitoring in place. I get why database monitoring tools have become an important part of managing database performance. They help you monitor database activity, spot performance issues, and find what is causing a slowdown.
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By Ramya Shah
Most IT teams now look after more sites than they have people to visit. Remote infrastructure management covers that gap, and it works differently from the IT infrastructure management you run inside a building where somebody can walk over and look at whatever broke. The technology rarely causes the trouble. Trouble starts when a site goes quiet and there's nobody standing there to look at it.
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By Ramya Shah
ISO 27001 compliance means running your information security the way ISO/IEC 27001 sets out. Most teams meet the standard when a customer sends over a security questionnaire. It lands as one more line on a cybersecurity compliance checklist. That framing hides the decision underneath it. You can follow the standard without ever being certified against it. The two routes cost very different amounts. In this blog, you will: You will finish able to decide whether you need the certificate, and what it takes.
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By Ramya Shah
Are your support teams spending too much time handling tickets and answering repetitive questions? As support requests increase, teams spend more time reading conversations, assigning tickets, finding relevant information, and preparing replies. These tasks can take attention away from complex issues that require human support. AI help desk software can help reduce this workload. It can answer common questions, summarize tickets, suggest replies, route requests, and assist with support tasks.
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By Poonam Lalani
How much of your SOX audit season goes into rebuilding proof of work that was already done? Access was approved, the change went through review, the backup ran, yet the evidence lives in email threads, chat messages and a spreadsheet someone updated last quarter. When an auditor asks for a complete list of production changes, IT staff have to pull records from several places against a deadline.
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By Poonam Lalani
What does your organization owe a customer when a priority ticket misses its resolution target by forty minutes? For most service providers and internal service desks, the answer stays unclear until the customer asks for a credit or a manager asks why the monthly SLA report shows a miss. By then, the facts that decide the outcome, such as when the clock started, whether it paused and who was told, are scattered across tickets, emails and chat threads.
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By Motadata
A Kubernetes cluster emits more metrics than any team can read. Here is how to pick the ones that actually predict failure. In this video, you'll learn: Contact Us sales@motadata.com.
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By Motadata
Adding agents to handle rising ticket volume treats the symptom. Deflection asks why those tickets reach an agent at all. In this video, you'll learn: Contact Us sales@motadata.com.
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By Motadata
Discover the latest log management strategies for 2026 and learn how AI and automation turn raw logs into actionable insights. See how modern log management can reduce investigation time, improve incident response, control costs, and strengthen visibility across hybrid and multi-cloud environments.
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By Motadata
In this webinar recording, discover how ServiceOps and ObserveOps connect IT service management with deep observability. Learn how IT teams can identify root causes faster with unified visibility across incidents, metrics, logs, traces, applications, and infrastructure. Don't forget to like, share, and subscribe for more insights on ITSM, observability, AIOps, and IT operations.
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By Motadata
AI is transforming ITSM beyond co-pilots with autonomous AI agents that can understand, decide, and act. In this webinar, discover how AI agents are reducing manual workloads, accelerating incident resolution, improving service quality, and enabling intelligent service operations. Learn real-world use cases, key implementation strategies, and how organizations can move from reactive support to proactive, AI-driven IT service management. Watch now to explore the future of smarter, faster, and more efficient ITSM.
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By Motadata
Quantum computing is reshaping the future of cybersecurity. In this video, learn what a Cryptographic Bill of Materials (CBOM) is, why it matters for post-quantum security, and how it helps organizations identify vulnerable cryptography, prioritize migration, and improve cryptographic visibility. Perfect for security professionals, DevSecOps teams, IT leaders, and compliance teams preparing for the quantum era.
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By Motadata
Alert fatigue is one of the biggest reasons critical incidents get missed. In this video, learn what alert fatigue is, why it happens, and how reducing noisy, repetitive notifications helps IT teams respond faster to the alerts that actually matter. Whether you're an IT operations professional, SRE, DevOps engineer, NOC analyst, or IT manager, this video explains alert fatigue in simple terms and shares practical ways to reduce alert noise, prioritize critical issues, and improve incident response.
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By Motadata
In this video, you'll learn what a Configuration Item (CI) is, how it forms the foundation of a CMDB, and why connecting CIs helps IT teams understand dependencies, improve visibility, and resolve incidents faster. Discover how CIs transform scattered asset data into a complete, connected view of your IT environment. Whether you're an IT Manager, IT Administrator, Service Desk Analyst, ITSM Professional, Infrastructure Engineer, or IT Operations Leader, this video explains why Configuration Items are essential for effective IT Service Management.
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By Motadata
A website can look healthy on your dashboard and still fail when customers try to use it. So how do you catch problems before anyone notices them? In this video, you'll learn what synthetic monitoring is, how it works, and why IT teams use it to detect website and application issues before they impact real users. Discover how automated user journeys help you monitor availability, performance, and critical business transactions 24/7.
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By Motadata
A self-service portal is designed to reduce IT support tickets by enabling employees to solve common issues on their own. But if self-service is supposed to improve efficiency, why do so many portals remain unused while help desk queues continue to grow? In this video, you'll learn what a self-service portal is, why many organizations struggle with low adoption, and the three key factors that determine whether your portal actually reduces ticket volume.
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By Motadata
Log management can be seen as both challenge and as an opportunity, the key is to derive intelligence out of it.
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Motadata is an IT monitoring and management software that derives business insights by real-time processing, correlation and intelligent visualization of IT network and security information data. It can collect data from multiple sources, in any format, and analyze it for insights. It unifies traditionally separate IT monitoring data from network devices, server instances, virtual machines, cloud deployments, applications and web servers of NOC and log analytics from SOC in a single powerful platform.
With the increasing complexity of today’s heterogeneous networks, it has become imperative for organizations to invest in a robust IT Operations platforms that not only Monitors, Tracks, Analyses but also Resolves issues even before they impact the end users. Motadata offers a unified product suite consisting of Network Monitoring, Bandwidth Monitoring, Log Management, Configuration Management, Asset Management, Helpdesk, Servicedesk & more under one single platform.
Unified Product Suite for IT Operations and Big Data Analytics:
- IT Service Management Platform: The ITIL Compliant ITSM platform organizes information, automates workflow, eliminates manual/back-end complexities and encourages self-service for maximum productivity and superior user experience for servicedesk or helpdesk.
- Infrastructure Intelligence Platform: Motadata’s Infrastructure Intelligence Platform (IIP) proactively monitors & optimizes all network devices, servers, and applications across IT infrastructure to manage network for fault and performance for maximum uptime with network monitoring.
- Data Analytics Platform: Analyse your machine data to identify trends and unleash undiscovered insights from the vast untouched machine data with Elastic search precision with our bandwidth monitoring & log management in data analytics platform.
Complete Visibility Across Your Dynamic Infrastructure with Wholesome Network Monitoring.