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Digital Experience Monitoring

The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.

What is Digital Experience Monitoring?

Digital experience monitoring (DEM) is the evolution of application performance monitoring (APM) and end user experience monitoring (EUEM) into a comprehensive tool that analyzes the efficacy of an enterprise’s applications and services. Essentially, DEM combines these functions and goes beyond both — all to ensure consistency across the customer experience.
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Improve End-to-End Visibility With Network Segment Analysis

With the digital landscape today, maintaining seamless connectivity is a priority for most organizations. However, Internet Service Providers (ISPs), the Internet, and Software-Defined Wide Area Network (SDWAN) performance issues can severely impact operations, frustrate end-users, and can be costly when downtime occurs.

Understanding Network Traffic Flow and Segment Analysis

With every webpage loaded, email sent, or video streamed, network traffic takes a complex journey across multiple infrastructure nodes. From the device to the destination, data packets travel across various gateways, networks, through routers, switches, and service providers along the way. Understanding the network traffic paths and segments along the journey reveals much about performance, latency, congestion, and possibly even bottlenecks.

How to Set Up Availability Monitoring in SolarWinds Digital Experience Monitoring

Learn how to set up availability monitoring in SolarWinds Observability Platform’s Digital Experience Monitoring (DEM). This tutorial walks you through configuring synthetic probes, setting up website monitoring, adjusting test intervals, and enabling SSL certificate monitoring. Follow along to ensure your website stays available and catch issues before your users do!

Monitoring Website Uptime with SolarWinds Digital Experience Monitoring

Learn how to set up availability monitoring in SolarWinds Observability's Digital Experience Monitoring (DEM). This step-by-step guide walks you through configuring synthetic probes, setting monitoring intervals, and enabling SSL certificate tracking. Ensure your website is monitored from multiple regions and be alerted to potential issues before they affect your users.

The Catchpoint Enterprise data source for Grafana: key features and how to get started

Earlier this year, we were thrilled to announce that Catchpoint is now available as an Enterprise data source for Grafana! With the public preview release of the Catchpoint Enterprise data source, you can seamlessly bring Catchpoint’s extensive Digital Experience Monitoring (DEM) and Internet Performance Monitoring (IPM) capabilities into your Grafana dashboards, enhancing your ability to visualize and analyze performance metrics in real-time.

How MSPs Provide SaaS, UCaaS, and Network Monitoring

With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients’ demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools.
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What Customers Love About Exoprise

At Exoprise, we always listen to customers' input and ensure they have the best experience possible. Our customer success, support, and engineering teams have been hard at work, collecting this feedback and insights to identify the functionality and features loved by our customers. Today, we'll be sharing the top five favorites that have been brought to our attention in recent conversations. These features, some well-known and widely used, to some more powerful yet lesser-known functionalities. Whether you're new to Exoprise or a seasoned user, you may discover something new and valuable.

DEX vs. DEM - What is Digital Employee Experience (DEX) and how does it differ from Digital Experience Monitoring (DEM)?

Today I’ll cover a few points on DEX vs. DEM. Many organizations have adopted Digital Employee Experience (DEX) Monitoring, and many Digital Experience Monitoring (DEM), some both. Sometimes the terms are used interchangeably, and sometimes these methodologies overlap. I’ll cover a few points that should hopefully clarify the differences and the overlaps.