Operations | Monitoring | ITSM | DevOps | Cloud

April 2018

AI For IT-Operations: How To Classify, Train & Escalate Alerts From SCOM

The evergrowing amount of devices to be monitored in combination with high availability requirements makes it more urgent to review internal processes. Introducing machine learned automation involves short-handed removal of manual processes that can be performed by a machine according to predetermined consistent routines.

Why Are Less Than 1% Of Critical Alerts Investigated?

Many organizations seem to be suffering from alert fatigue. In a recent EMA report, according to Infosecurity, 80% of organizations that receive 500 or more severe/critical alerts per day, happen to investigate less than 1% of them. A shocking number to say the least! But what are the obstacles organizations are facing that allows such neglect?