Operations | Monitoring | ITSM | DevOps | Cloud

May 2023

Welcome To xMatters - Ep 2 - Organizing Your Teams

Even the most gifted and powerful people could do with a helping hand now and again. Thankfully, they are not alone in the multiverse! xMatters has made the process of organizing your teams and creating a customized on-call schedule as if by magic. This way, when help is urgently needed, the appropriate on-call individual will quickly join the team to save the day. To learn more about organizing your teams with xMatters, check out our tutorial videos on how to get started.

Admin Panel - Location Settings - xMatters Support

In xMatters, sites, and region settings represent physical locations like street addresses or geographic coordinates. Every user in the system belongs to a single site and it controls some default settings on their profile page, such as their language and time zone. Let’s take a dive into xMatters location settings.

Automate your DevOps processes, and let go (a little)

As the demand for instant innovation and real-time delivery of mission-critical processes continues to grow, your organization risks falling behind if it can’t adapt to an automation-centric strategy. To be successful, managers have to loosen the reigns and enable teams to automate their DevOps processes. Automating DevOps processes isn’t an all-or-nothing decision, and implementing automation processes slowly can let teams adapt to the changing environment and let go, little by little.

The Rise of ServiceOps: Unifying IT Service Delivery

With the complex and steadfast growth of IT service delivery processes, organizations and their internal teams have come to rely on several tools in their toolbox to deliver best-in-class products and services. The use of AIOps, AI/ML, and overall automation has shaped modern delivery methods, but what we call this process, and how we grow to advance it, has yet to find a definition that’s universally recognized.