On-call groups enable you to notify a set of users, devices, and other groups as a single recipient. An on-call group may be simple collections of members or complex shift schedules, escalation timelines, and rotations to allow you to notify the right people, at the right time.

In xMatters, groups determine how and when people are notified using on-call schedules, escalation timelines, and rotations. But what if you don't use complex on-call schedules, or need to notify all members of the group simultaneously? Broadcast groups make it easier for customers who don't always need on-call schedules. Let’s take a look.