Atlassian: The Next Wave: A Modern Approach to Enterprise Service Management with Forrester and Atlassian

The benefits of service management extend beyond traditional IT teams. Join experts from Forrester and Atlassian to explore the modern world of Enterprise Service Management (ESM) and learn how to deliver end-to-end value for internal teams and customers.

Enterprise Service Management is more than just a service portal for internal teams. For organizations going through digital transformation, ESM is the next wave of delivering end-to-end value. By extending ITSM processes and tools across the enterprise, ESM can help break organizational silos and define operational practices for internal teams and customers alike.

In this webinar, join experts Charles Betz, Principal Analyst at Forrester, and Paul Buffington, Principal Solution Engineer at Atlassian in a conversation to learn:

• Why Enterprise Service Management (ESM) matters in digital transformation
• Critical capabilities to look for in an ESM solution
• What a complete end-to-end delivery process looks like in ESM
• Real-life customer examples and best practices on implementing ESM with Atlassian

If you’re not able to attend, feel free to register and we’ll send you a recording right after the session.