Operations | Monitoring | ITSM | DevOps | Cloud

February 2019

How to Become an All-Star on Your On-Call Team

Whether you’re a seasoned IT veteran or an up-and-coming rookie in the field, it’s key that IT teams understand how to develop the most effective processes and plans for on-call schedules and rotations. Let’s take a look at some best practices that IT pros can use to become all-stars on their on-call teams.

Cybersecurity and Interoperability are Dominant Themes at HIMSS 2019

Another HIMSS show is in the books and the impact this year was tremendous, especially in terms of discussions and announcements. Presentation topics varied from artificial intelligence to supply chain management to telemedicine and beyond, but interoperability and cybersecurity were either main themes or cropped up in discussions throughout the event.

Welcoming Slack to the Healthcare Industry

If you’re like me, you’re pleased to learn that Slack Technologies is expanding its exceptional service to the healthcare industry and is ready to meet the sector’s HIPAA requirements. For healthcare pros, physicians and organizations, this means that they can use Slack’s mobile app and desktop platform to securely share PHI and other sensitive medical records—this is huge news for the industry!

18 Statistics That Will Make Healthcare Ditch Pagers

What do VHS players and Tamagotchis have in common with the pager? It’s simple, they’re old pieces of technology that were popular in the ‘90s. It’s no longer the “Saved by the Bell” years and doctors need to get with the times by ditching their hammer pants, fanny packs … and pagers! By saying goodbye to the pager, doctors can adopt a more secure, clinical communications solution that’s equipped to handle all 21st century hospital demands.