Columbia, MD, USA
Feb 4, 2019 | By StatusCast
A site under maintenance can be stressful for employees and customers. In our fast paced and hyper-competitive business environment, pulling through unharmed from a difficult situation requires a lot of effort, communication and teamwork. Often the level of effort required to ensure things run smoothly goes unnoticed by those on the outside of your organization.
A How-To Guide To SLAs (Service Level Agreements), Best Practices, And Why They Are So Important To Customers
Feb 1, 2019 | By StatusCast
You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned this lesson when cyber attacks began to plague their customers, and the official line for many financial institutions was to deny there was a problem. That is until the hacks became so profound and so persistent that it became impossible to cover them up any longer.
Jan 25, 2019 | By StatusCast
Modern businesses face a unique challenge when it comes to protecting their data, one that changes rapidly in our technology-focused lives: Backups fail; local disks fail; files become corrupted; hackers prey on IT users. Jungle Disk was founded to deliver robust data security to clients across a wide range of industry sectors and, since 2006, have been providing their clients with the latest technologies to keep their critical information safe.
Sep 4, 2016 | By StatusCast
A recent survey from AppDynamics and Dimensional Research found that: 1) 88% of respondents indicated putting a monetary value on the cost of poor user experience was important, but only 38% quantified that themselves despite having the analytical tools to manage user experience
Feb 17, 2016 | By StatusCast
When your software goes down, there are two audiences that need to know about it. One: the people who are going to get frustrated and blame you for the inconvenience. Two: the people who can fix the problem. The first audience doesn’t need to know the details of the problem – they just need to know that you’re on top of fixing it, and how long they can expect to wait before full functionality is restored (insofar as you can make a realistic estimate about that).
StatusCast provides a unified communications cloud based platform that allows IT to easily communicate up-time status and scheduled maintenance messages to its end-users with a powerful application status page.