Best Practices in the Slack Experience

PagerDuty’s slack experience is evolving to help your teams organize better and resolve incidents faster.

Use Triage Channels to collect telemetry and updates from your systems.
Create dedicated Incident Channels for coordination and resolution.
Give stakeholders the updates they need in Announcements Channels.

Everyone in your organization can get the information they need easily.

#IncidentResponse #Slack #ChatOps

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