Catch Manoj Sebastian(ex-Flipkart, Amazon, Atlassian, Intuit, Yahoo) talk about The Evolution of SRE through 20 years, Incident Response and Post Incident Culture at Big Tech and the Future of Reliability with AI ramping up at full speed.

The freshest podcast for Site Reliability Engineers, hosted by Vishwa and Shubham from Zenduty.

Zenduty is a revolutionary incident management platform that gives you greater control and automation over the incident management lifecycle.
Learn more: https://www.zenduty.com/

00:00 - Intro

01:12 - India's first product companies

06:50 - Yahoo's Culture Under David Filo

10:01 - The Inception of Site Reliability

14:00 - When and How to Setup SRE

16:00 - Hiring Patterns for SRE

19:51 - Amazon's Amazing SRE Processes

24:21 - Reliability at SaaS vs e-commerce

26:27 - Heavy Crown of a Reliability Leader

31:34 - Reliability Leaders at the Business Table

36:25 - Marrying Business Metrics and Engineering

40:09 - Observability in the next 10 years

45:42 - Will SREs remain relevant?

49:26 - Developing Empathy for Customers

54:28 - Projecting Reliability to Customers

57:53 - War-room Stories
1:04:31 - Work Life Balance in the SRE World