PagerDuty AIOps for Major Incident Management Teams

PagerDuty AIOps for Major Incident Management Teams

Jul 28, 2023

PagerDuty AIOps helps MIM teams detect major incidents faster, improve MTTR and customer experience, and save SMEs time. This reduces the cost of each incident and mitigates risk.

00:00 - 01:10 Intro

01:11 - 01:43 Global Event Orchestration

01:44 - 02:06 Noise reduction

02:07 - 02:42 Incident Workflow

02:43 - 03:01 Triage

03:02 - 03:12 Status Update Notification Templates

03:13 - 03:54 Triage

03:55 - 04:27 Conclusion

#IncidentResponse #AIOps #NOC #SRE #AI

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