Trust, Resilience & AI: A Customer Panel with TD Bank & New York Life

What does it really take to be "the calm in the storm" during a major incident? In this candid panel from PagerDuty on Tour, Chris Conklin (Technology Executive AIOPs, TD Bank) and Sam Brinley (CVP Enterprise Cloud Solution Architect & Engineer at New York Life) sit down with PagerDuty to talk through two decades of evolution in IT operations – from the "Wild West" of early network management to today's push into AI and agentic operations.

#PagerDutyOnTour #TDBank #NewYorkLife #OperationalResilience #AI #AgenticAI #AIOperations

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