Why workflows, not agents, are the primitive your team is missing - Product Highlights

Jul 23, 2026

AI helped your engineers ship more code. It didn't help your team ship more product. So where did the bottleneck actually go?
In this Product Highlights conversation, Patrick—a principal engineer at Upsun with twelve years building back-end APIs in Go—breaks down what changed once AI agents entered the workflow. His take: "The code isn't really a problem anymore. We can write that really fast. Everything else is still a bit behind the code."
We get into:

Why the "rituals and ceremonies" around code are the real drag, not the coding
How AI acts as an amplifier—accelerating good practices and bad ones alike
Why the workflow, not the individual agent, is the unit of coordination
How shared context and a pedantic glossary keep humans and agents on the same page
What Upsun Dispatch is: governed collaboration between AI agents and cross-functional teams, built on workflows, sandboxes, human gates, and a full audit trail

The Dispatch design partner cohort is open now. Learn more at https://upsun.com
📖 Related reading — Fabien Potencier's 8 Stages of AI Engineering Maturity: https://upsun.com/blog/8-stages-ai-engineering-maturity/
#AI #SoftwareEngineering #DevOps #AIagents #Upsun