Zebra AI for the Frontline: Companion Workflow | Zebra
Zebra Technologies offers a wide array of specialized, vertical AI tools, but the real magic happens when those individual systems are unified. Zebra’s AI Companion can guide workers through complete end-to-end workflows. In this demonstration, see how the solution supports every step of the process, from locating a package through to capturing picture proof of delivery.
Watch as a frontline associate handles a highly complex customer pickup scenario using nothing but natural voice commands and the on-device Zebra Companion:
- Smart Package Location: The associate asks the Companion to help find a package, which immediately activates our advanced vision AI to locate the correct parcel on the shelf.
- Real-Time Language Translation: When the customer only speaks Spanish, the associate asks for translation assistance, which immediately converts the English prompt "Please provide proof of identity" into spoken Spanish.
- Automated ID Capture (OCR): The associate requests help capturing proof of identity, prompting the device to scan the ID, parse the name and document details, and populate the database automatically.
- Compliant Proof of Delivery (POD): The associate asks to capture proof of delivery. The camera snaps a photo of the hand-off while the on-device AI automatically blurs out the customer's face to protect privacy and ensure regulatory compliance.
- Rather than forcing the worker to manually close, open, and navigate between four different enterprise applications, the Zebra Companion orchestrates the entire journey automatically. Experience how a unified AI assistant makes frontline operations simple, accurate, and incredibly efficient.
- Learn more: https://bit.ly/4w8BSOm
Video Chapters
0:00 - Introduction: Unifying Workflows with Zebra Companion
0:15 - Step 1: Locating the Customer's Package with Vision AI
0:29 - Step 2: Overcoming Language Barriers with Real-Time Translation
0:52 - Step 3: Scanning and Auto-Extracting ID Data (OCR)
1:19 - Step 4: Capture Compliant Proof of Delivery with Auto-Blurring
1:39 - Summary: Connecting End-to-End Workflows Seamlessly
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