Hello, and welcome back (to some of you, at least) from quarantine. Although things may look as though they’ve reached a new normal, our present equilibrium still includes a number of glitches. In May, in addition to the usual outages due to overloaded servers, we also have outages due to failures of partner monitoring, plus – an Anodot first – a pizza arbitrage issue. Is it true that you can make money by selling pizzas to yourself?

Revenue monitoring not only involves monitoring huge amounts of data in real-time but also finding correlations between thousands, if not millions, of customer experience and other metrics. Are traditional monitoring methods capable of detecting a correlation between a drop in user log-ins and a drop in revenue as it’s happening? For many reasons, the answer is no.

There’s no question that subscription-based businesses are an incredibly popular revenue model in today’s economy. While single transaction revenue models tend to fluctuate due to the seasonality of markets, subscription plans offer much more consistent and predictable revenues. Although the subscription revenue model can certainly be advantageous over one-off transactions, these businesses are also notoriously challenging to keep subscribers active on their plan.