In the ever-evolving world of IT, keeping an eye on application, service and system performance and addressing issues in real-time is crucial both to an organization’s customer experience, as well as its overall success. Two terms and approaches that have gained significant attention in recent years are AIOps and observability. While they both relate to improving IT monitoring and management, they serve distinct roles in enhancing operational efficiency.

Application tracing may be getting all the hype these days and rightfully so, as monolithic Java and.Net applications give way to microservices-based applications in modern IT environments. Distributed tracing provides visibility into the flow of requests between the microservices that make up these applications, helping you to spot performance and network connectivity issues.

In the ever-evolving and fast-changing landscape of cloud computing and modern software development, achieving 360-degree visibility into your critical business services, applications and infrastructure is essential. This is where observability comes into play. Observability, especially in a cloud-based or cloud-native environment, has become a critical aspect of maintaining and optimizing complex systems and services.