Operations | Monitoring | ITSM | DevOps | Cloud

July 2019

Five Tools for User Activity Monitoring

As discussed in our blog post [What is User Activity Monitoring?], user activity monitoring (UAM) is a form of surveillance that provides visibility and insight into employee productivity and engagement while also revealing insider security threats. While UAM on company-owned or company-sanctioned devices and networks is legal, ethical and HR considerations require that UAM be implemented with a high level of professionalism and sensitivity.

What Is User Activity Monitoring?

User Activity Monitoring (UAM) tracks the behavior of internal end-users—employees, subcontractors, partners, and so on—on a company’s networks, devices, and other IT resources. UAM, sometimes also called employee monitoring, may be deployed for a number of reasons, such as providing insight into the productivity of both individual employees and the company as a whole. Is Employee X spending too much time browsing the internet for non-business purposes during work time?