Elastic: Delivering ROI on AI: How AI transforms customer support efficiency

Discover how a leading technology company built an AI assistant to increase customer and support efficiency and realized a return on investment in less than four months.

Experts from Microsoft, Elastic, and IDC discuss business and technical considerations of optimizing large language models (LLMs) for generative AI applications to deliver business value.

This discussion will highlight the importance of cost-tracking, AI KPIs, and key business metrics, offering a clear roadmap to returns on your AI investment.