Splunk: How to Optimize Omnichannel Operations in the Data Age

Mike Robinson, a seasoned executive with over 20 years of experience in digital retail businesses, joins experts from Splunk and PSFK to discuss how data-driven insights can help retailers deliver reliable and secure customer experiences across every channel. Mike will also touch on challenges he has faced in IT and Digital leadership roles at The Gap and Macy’s respectively, and lessons learned along the way.

From monitoring and securing eCommerce and brick-and-mortar stores to driving fulfillment operations efficiencies, industry leaders are using data to ensure customers get exactly what they want, when they want it.

Join us and learn:

• Challenges the panel has faced in supporting customer experiences and how that has impacted their data strategies.
• The role of data and the types of data evolving in the retail industry.
• How to power multiple use cases and accelerate impact with a data platform.