Operations | Monitoring | ITSM | DevOps | Cloud

Managing cloud infrastructure with AI assistant and Upsun MCP server

Artificial intelligence is changing the way we execute our everyday operations. AI assistants are incredibly intelligent; they can write code, explain complex concepts, and answer any question you throw at them. However, they can't execute actions on their own. If you ask your AI assistant to “create a backup of my database,” it may provide you with clear instructions, run the CLI commands directly or in some cases, even trigger actions through connected agent workflows.

Mastering AI Spend With CloudZero And LiteLLM

The AI landscape today feels a lot like the early days of the cloud: exciting, fast-moving, and completely fragmented. Every week, engineering teams are experimenting with dozens of large language models (LLMs) from providers like OpenAI, Anthropic, Google, Mistral, Meta, and beyond. They’re tweaking prompts, testing model performance, swapping context windows, and even running multiple models in parallel to figure out which one works best for each unique use case.

Patterns for Deploying OpenTelemetry Collector at Scale

So, you've embraced OpenTelemetry, and it's been great. Pat, Pat. That single, vendor-neutral pipeline for your traces, metrics, and logs felt like the future. But now, the future is getting bigger. That simple OTel Collector configuration that worked perfectly for a few services is starting to show its limits as you scale. The data volume is climbing, reliability is becoming a concern, and you're wondering if that single collector instance is now a bottleneck waiting to happen.

5 Steps To A Thriving Business

Creating a thriving business is one of those things that all sound so simple when you say it out loud, but in practice, it can be a wild jumble of clarity, doubt, small wins, and that little 'what am I even doing?' moment. And I've found that growth doesn't always feel like growing as it happens. Sometimes it registers as a softer kind of chaos that unfolds gradually. Even so, there are steps that do tend to nudge things in the right direction, even if you follow them a bit imperfectly.

The Best Customer Service Tools For Small Businesses In 2026

A lot has changed in the business world over the last decade or more. Company priorities have certainly shifted in a digital age, but one thing that hasn't changed is the vital importance of customer service. After all, whatever technologies you implement, sales will always be what matters most.

Reliability at Scale: A Conversation with DevOps Leader Ivan Battimiello

For more than a decade, Ivan Battimiello has been building and scaling distributed engineering systems across Europe and the United States. With experience ranging from game development to full-stack engineering and DevOps leadership, he has led operational transformations for global teams, implemented modern reliability frameworks, and introduced advanced automation practices that dramatically reduced system failures.

Autonomous SOC: Moving Toward Self-Driving Security Operations

The idea of a fully autonomous security operations center (SOC) sparks fascination and skepticism in equal measure. Swimlane defines an autonomous SOC as a center that uses AI, machine learning and automation to handle a significant portion of security tasks, including threat detection, triage and even remediation, with minimal human intervention. The goal is to free analysts from repetitive tasks so they can focus on strategy and threat hunting. Although a completely selfdriving SOC remains aspirational, advances in hyperautomation, enterprise automation architectures and AI agents are bringing us closer.