Operations | Monitoring | ITSM | DevOps | Cloud

When it comes to IT Service Management (ITSM), BMC Footprints and BMC Helix ITSM (formerly Remedy) are two well-known tools on the market. However, choosing the right ITSM solution requires careful consideration, as each tool offers different features and benefits. In this blog post, we’ll compare BMC Footprints vs Remedy, exploring their key differences.

Load Balancing is the process of distributing network traffic among multiple server resources. The objective of load balancing is to optimize certain network operations. Ensuring that a workload is spread evenly among the computing resources, this “balanced load” improves application responsiveness and accommodates unexpected traffic spikes — all without compromising application performance. Let’s take a deeper look at this important networking function.

As more and more people rely on cloud storage to store and share their files, it becomes important to choose the right cloud storage service that suits your needs. However, when choosing which cloud storage is right for you, you may be asking yourself the following questions: For this article, we will answer all these questions and more. Plus, if you’re considering other providers, we will also cover other alternatives that offer the same cloud storage features and more.

We’re thrilled to share some exciting news: Harness has once again been named to Inc.’s 2025 Power Partners list, recognizing companies that go above and beyond to help their customers succeed. This marks our second year in a row on the list — and while awards are always nice, this one feels special because it celebrates something deeper than technology. It’s about the relationships, trust, and collaboration that power real outcomes for our customers every day.

Harness Chaos Engineering now runs natively on GKE Autopilot. A simple allowlist configuration enables you to test resilience on Google's managed Kubernetes without sacrificing security or requiring workarounds. Google's GKE Autopilot provides fully managed Kubernetes without the operational overhead of node management, security patches, or capacity planning. However, running chaos engineering experiments on Autopilot has been challenging due to its security restrictions. We've solved that problem.

AI is generating more code than ever, but delivery hasn’t kept pace. The Harness IDP Knowledge Agent helps teams close that gap by turning their internal developer portal into an intelligent platform for faster, safer software delivery. Joining a new engineering team can be exciting, but it can also be overwhelming. You spend the first few days figuring out what each service does, where documentation lives, and who owns what.

Availability describes how often a system is operational and accessible when users need it. It answers a basic question: Can I access the service right now? Availability is often expressed as a percentage over a set time window.

As excitement builds for KubeCon North America 2025 in Atlanta, Densify has released its latest innovation for Kubernetes and AI-driven infrastructure resource management: the Densify Model Context Protocol (MCP) Server. This new capability enables organizations to securely integrate Densify’s Kubex resource optimization intelligence directly into popular LLM-powered tools — including ChatGPT, Claude, Cursor, and Gemini CLI.

Ubuntu images on Microsoft Azure have recently started shipping with the open source package azure-vm-utils included by default. Azure VM utils is a package that provides essential utilities and udev rules to optimize the Linux experience on Azure. This change results in more reliable disks, smoother networking on accelerated setups, and fewer tweaks to get things running. Here’s what you need to know.

As Chief Legal Officer, I’ve personally navigated the complex, ever-shifting landscape where privacy compliance meets rapidly evolving technologies. Whether it’s the sweeping reach of a law protecting personal data in the EU, the specific demands of a law giving California residents more control over their personal information, or the critical protections of a law safeguarding sensitive patient health information in the U.S., one challenge remains.