Fail-Safe Digital Scheduler for On-Call Management

Fail-Safe Digital Scheduler for On-Call Management

Nov 17, 2021

In this video, we discuss how OnPage's advanced, fail-proof digital schedules enable organizations to distribute workload evenly among scheduled, On-Call team members.

The OnPage scheduler starts out "FULL" and schedules are created on top of it. This guarantees that a notification is delivered reliably, even when a slot is left empty on the scheduler. The scheduler reverts to the default group order and the entire group is notified, ensuring continuous coverage across your organization.

Most competitor schedulers start out “Empty” leading to missed notifications unless each time slot has a team member assigned. Critical alerts may end up with no schedule to follow, and no one to answer the alert. As a result, urgent notifications like, “Server just went down”, or "Need to consult an anesthesiologist for my patient ASAP" – may never get delivered.