IT, End Users, and AI Navigating the New Love Hate Triangle of Support

IT, End Users, and AI Navigating the New Love Hate Triangle of Support

Feb 15, 2024

AI is unquestionably the trendy new heartthrob in town, but as more business leaders get swept up in googly-AI-ed fantasies, is it putting real-life employee relationships at risk? Join us for a Valentine's Day webinar where we'll tackle the hottest questions in IT.

0:00 Welcome & Introductions

5:34 Agenda

8:41 Impact of AI in Organizations

12:02 Orgs Lack Accountability for AI

19:26 Areas IT Leaders Consider Using AI

23:25 AI Use Case Matrix

33:45 Mendy's Automation Example

45:50 Empath's AI Usage

49:23 Entering the AI Mindset

52:29 AI Contest Voting

54:51 Nurturing End User Relations with AI

59:03 Closing Remarks