Nowadays, a working digital infrastructure is the lifeblood of almost any organization. The impact of a major IT incident can go far beyond the IT department, affecting a company’s revenue or incur costs in other areas of the business caused by service disruption. Therefore, in addition to the technical response to a major incident from the IT department, business stakeholders need to be involved as well, so they can prepare the business response.

Imagine you are rolling out your application to multiple customers, they even might use it on premise. Of course you want to know if your application is running fine and the customer is not experiencing any kind of trouble or downtime - surely you would not want to ship this validation in your own system, as that might also be prone to any kind of error at some point. Which is why you decide to go for a third party uptime monitoring solution e.g. Uptime Monitoring.