Operations | Monitoring | ITSM | DevOps | Cloud

July 2023

Navigating the Serverless Landscape: Lessons from our Tracing Collector API Journey

In the previous blog in this series, we delved into the redesigned architecture of Amazon Prime Video and how they integrated different architectural styles for optimal performance and cost efficiency. We also discussed the impact of Amazon’s decision on the concept of a “serverless-first” mindset, highlighting the importance of considering alternative architectural approaches based on specific use cases and requirements.

Improving Digital Experience isn't just for Customers. Your Employees Matter, too.

Let’s face it: when it comes to Digital Experience monitoring, the customer is always the first thing organizations focus on. They are the ones who give the organization their reason to exist, and their satisfaction determines the organization’s future. The link between revenue and good Customer Experience is obvious, so it’s a hot topic of interest and often the top priority – as it probably should be.

Debunking Misconceptions: Amazon Prime Video's Approach to Microservices and Serverless

This is the second blog in our deep dive series on serverless architectures. In the first installment, we explored the benefits and trade-offs of microservices and serverless architectures, highlighting the case of Amazon Prime Video's architectural redesign for cost optimization.

How to Build Relationships Without a Water Cooler

For decades, the water cooler reigned as an iconic symbol of the modern workplace. It served as a gathering spot, a catalyst for spontaneous conversations, and a social hub where colleagues from different departments would converge and share stories that transcended the boundaries of job titles and hierarchies. Jokes were cracked, personal anecdotes were shared, and friendships were forged.