Operations | Monitoring | ITSM | DevOps | Cloud

January 2023

Did you Survive the Microsoft Outage Today?

The Situation: some employees are reporting that Microsoft Teams is not working properly. You wonder, is there a Microsoft outage today? You jump onto Twitter to check the Microsoft 365 status account and see a trail of updates regarding a Microsoft outage – ugh there is a lengthy Twitter thread. You are in the midst of managing a Microsoft outage today.

Vantage DX Product Updates

The upcoming release of Vantage DX packs in more usability features to help IT teams quickly get to the root of Teams performance issues. Our recently launched Teams dashboards have been updated and UI improvements now provide quick access to Teams Meeting Room performance data and new Microsoft Call Quality Dashboard (CQD) integration upgrades simplify set up.

Driving Microsoft Teams Into Your Business Apps with Azure Communication Services

PowerApps is something of a revolution in the making – and Microsoft is keen to promote it for enterprises everywhere. Being able to create your own apps to serve specific business functions is a huge win for any company looking to drive efficiency. And now with Azure Communication Services (ACS), you can even integrate Teams features in your apps.

Everything You Need To Know About a Microsoft Teams Outage

It’s a red alert for any IT team. Hearing the words “Microsoft Teams is down” can scare even the most experienced tech department. But, with a few clear definitions – and a way to spot outages and solve them – you’ll be well on your way to having a Microsoft Teams outage totally under control. Your organization now relies on Teams for nearly every aspect of business communication and collaboration.

Microsoft Calling Plans for Teams Explained

You need ways to bring your distributed teams together. That’ll be one of the reasons that you chose Microsoft Teams. It’s a brilliant comms and collaboration platform for connecting your people. But, when it comes to classic telephony, does it stand up to the competition? Basically, yes. And here’s how. To be able to use Teams for traditional corporate telephony, businesses must link their Microsoft Phone System to a virtual PBX hosted by Microsoft in the cloud.