As more organizations embrace the advantages offered by AIOps platforms to more effectively and efficiently monitor and manage their technology estates, ScienceLogic wanted to get an objective sense of the reasons and results behind their decisions. We get a lot of feedback from our customers, and it plays an important role in how we work with individual organizations, but it's hard for a vendor to get reliable information. So we reached out to venerable technology research firm Forrester and commissioned them to survey AIOps users to learn things like why they decided to adopt AIOps, how far along the path to maturity they are, and what features and capabilities they are taking most advantage of.