Operations | Monitoring | ITSM | DevOps | Cloud

December 2023

Managing Issues and Improving Products After Launch

It’s easy to forget in the run-up to launching your next product that development doesn’t (and shouldn’t) stop after devices go into production. Anticipating and addressing issues after launch is crucial to maintaining a product’s quality, reliability, functionality, and customer satisfaction. This means engineers must be able to quickly respond to unexpected issues, improve the product based on real-world feedback, and set the customer service team up for success.

Accelerate development and optimize in-field device quality with remote debugging and monitoring

Ensuring high product quality & reliability extends beyond lab testing. Field conditions and ever-changing device ecosystems require continual adjustments for seamless connectivity, optimal battery life, and sustained interoperability. A robust pipeline to capture, analyze, and alert on device reliability data is critical to maximize yield, optimize performance, and stay ahead of problems that emerge in the field.