Operations | Monitoring | ITSM | DevOps | Cloud

April 2021

Key Learnings from the Facebook Status Page

Yesterday April 8th 2021 at around 22:00 UTC, Facebook experienced a major outage where Facebook, Messenger, WhatsApp web and Instagram were down, lasting for as much as 3 hours. This was reported at Facebook’s status page, which was a good example of how to communicate and incident.

Learning from Facebook: Keep your Status Page Separately from your Infrastructure

Yesterday April 8th 2021 at around 22:00 UTC, Facebook experienced a major outage where Facebook, Messenger, WhatsApp web and Instagram were all down and unavailable. The last update was reported 3 hours later resolving the incident, so even though the status page doesn’t state the duration of the incident, we can assume it was still affecting some users that long.