Operations | Monitoring | ITSM | DevOps | Cloud

Some alerts only need to reach a Slack channel. Some need to reach one specific person, at 3am, and keep trying until they answer. For the second kind, we are partnering with ilert — an incident response platform covering the full lifecycle: from the moment an alert arrives, through paging the right responder, coordinating the response, telling customers what’s happening, and learning from it afterwards. The integration is live today, on both sides.

The default way to adopt log management is to ship everything and search it later. It is the path every vendor’s quickstart puts you on, and it is the reason log bills surprise people: ingestion is priced by volume, so“ship everything” is a spending decision disguised as a configuration default. The uncomfortable part is that most of that volume is never read. Nobody greps last Tuesday’s 200 OK access lines.