Imagine this scenario: Imagine this scenario: You are a user of an online service, and suddenly you encounter a technical glitch. You head to the status page for updates, expecting clear information about the issue. However, you are met with vague or unstructured updates, leaving you uncertain about the severity and resolution timeline of the problem.

While last month’s Enterprise Connect 2024 (EC24) show seemed a bit light in terms of headline news, it did offer one high impact storyline around the integration of AI services with the PSTN. EC24 showcased the addition of AI services, including transcription and meeting minutes, to PSTN call using popular UC services (Teams, Zoom, Webex, Ring Central). While these have been in place for conference calls for almost a year, AI for one-to-one calls via the PSTN is new in 2024.

With an increasing number of organisations moving to online platforms and adding to the huge network of existing online sites, building and maintaining a trustworthy platform is of paramount importance for business. A secure platform not only safeguards sensitive information but also fosters confidence among users, paving the way for meaningful connections and lasting customer relationships.

The biggest driver behind the Internet of Things (IoT) is the value that can be unlocked through data analytics. When you have hundreds, thousands, or millions of devices capable of reporting on an almost unlimited number of attributes, statuses, or environmental factors, the opportunity for businesses to create optimisations or brand new revenue streams is huge.

In this article we will help you understand system monitoring, what you should look for in your system monitoring tool, and give you our top 7 best APM tools. As service providers, we understand that 100% uptime for our service isn't an achievable goal, but we do everything in our power to provide our customers with the best possible service and highest availability possible. We implement tools and processes to allow ourselves the ability to respond to issues before they affect our customers.

We are delighted to announce that we are in the process of joining forces with BMC Software, a company trusted by 86% of the Forbes Global 50, delivering AI-powered software solutions that enable customers to connect their entire technology landscape. The deal is expected to close in the first half of 2024, subject to customary closing conditions. BMC shares Netreo’s core value of customer-centricity and vision to connect observability silos and accelerate innovation across the enterprise.

Data analysis is crucial in today's businesses and organizations. With the increasing amount of data being created at 328.77 million terabytes of data per day, and them being readily available to most businesses, having efficient tools that can help analyze and interpret this data effectively is essential. In this article, we will discuss the top 9 best data analysis tools currently used in the market today.

Bitbucket Pipelines has seen amazing adoption over recent years, with millions of developers and teams using it to build better software every day. As part of our ongoing commitment to improving performance and reliability, we are in the process of making enhancements to our cloud infrastructure. These changes will also unlock a range of powerful new capabilities for customers that will turbocharge their CI/CD workloads and empower engineers to focus more of their energy on building great software.

In the ever-evolving landscape of software development, testing plays a crucial role in ensuring the quality, reliability, and performance of applications. As technology continues to advance, the future of testing is deeply intertwined with automation, offering immense potential for improving efficiency, speed, and accuracy in the testing process.

How should we define technological progress in the digital era? Is it merely the proliferation of gadgets and gizmos, or does it lie in the seamlessness of our digital encounters? Recently, I moved to Dubai, the Gulf Cooperation Council’s (GCC) major trading hub and a city celebrated as the “City of the Future.” But does Dubai’s technological innovation extend to the resilience of its digital service vendors?