BigPanda: Do legacy root cause analysis (RCA) techniques still work for modern, fast-moving IT?

Legacy root cause analysis (RCA) techniques based on CMDBs and topology maps are failing IT Ops, NOC and DevOps teams.

CMDBs and topology maps are out-of-date and struggling to be relevant because IT today is fast-moving and application and service architectures are increasingly ephemeral.

What’s the impact? Incidents and outages that are

• more frequent,
• more prolonged, and
• more painful for customers and users.

What should enterprises do? Join Nancy Gohring, Senior Analyst at 451 Research, and Elik Eizenberg, CTO and Co-Founder at BigPanda as they discuss why fast-moving IT changes the game for IT Ops, why legacy approaches to root cause analysis are no longer working and what can help enterprises solve this critical problem.