Operations | Monitoring | ITSM | DevOps | Cloud

RITA Demo

May 8, 2025 By Resolve In Resolve
Watch a demo of RITA, the first AI Agent powered by Resolve Actions. RITA brings smart, real-time assistance to IT ticket handling, where delays often occur. From auto-populating ticket fields and translating user inputs to generating new knowledge articles, RITA enhances the efficiency and accuracy of every support interaction.+ Increases first call resolution rates+ Scales your service desk capacity while retaining quality.
View Video
puppet

Why Patching is Important: The Risks of Ignoring It & How to Stay Ahead of Patch Management This Year

May 6, 2025 By Puppet In Puppet
Let's face it: no one likes patching. For some IT ops teams, it's such a burden that it's easy to forget why patching is important. Lots of teams put off patching until it's deemed absolutely necessary, like a vital app update or a piece of critical software going EOL. We all know ignoring patches, or letting them pile up, is a bad practice. Read this blog to remind yourself why patching is crucial, what can happen if you don't patch, and how to stop putting it off.
Read Post
Torq

AI SOC, Explained: How AI-Powered SOCs Transform SecOps

Apr 29, 2025 By Torq In Torq
Security Operations Centers (SOCs) are the command center of an organization’s frontline cybersecurity defenses — responsible for monitoring threats, prioritizing alerts, and orchestrating remediation. However, today’s SOCs are facing an existential crisis: an overwhelming volume of increasingly complex and sophisticated threats combined with a shortage of skilled analysts.
Read Post

Vulnerability Remediation: Automate VR Workflows with Puppet

Apr 23, 2025 By Perforce Puppet In Puppet
Secure and resilient infrastructure is non-negotiable. Puppet Enterprise Advanced automates critical tasks like patching, configuration management, and compliance, strengthening your security posture and bridging the gap between security and operations. Deploy essential updates quickly, minimizing threats and maximizing efficiency.
View Video
puppet

Why Puppet Vulnerability Remediation is a Game-Changer for Enterprise Infrastructure Ops

Apr 22, 2025 By Puppet In Puppet
Effective vulnerability management has become a growing priority for organizations. Aided in part by AI, threats and vulnerabilities grow in speed and sophistication while IT environments become more complex. The skill gap for cybersecurity keeps widening (further worsened by a sprawling toolkit), exposing critical systems to exploitation. Managing secure infrastructure manually just isn’t possible at the scale and speed today’s enterprises demand.
Read Post
The Future of Efficiency: Unlocking the Power of Workload Automation Software

The Future of Efficiency: Unlocking the Power of Workload Automation Software

Apr 22, 2025 By OpsMatters In OpsMatters
In today's fast-paced business environment, efficiency is no longer a luxury-it's a necessity. With the increasing complexity of IT operations and the rise in digital services, organizations are looking for ways to streamline their workflows and ensure that their systems run as smoothly as possible. Workload automation software is the key to achieving this goal, providing businesses with a robust tool for managing and orchestrating tasks across various platforms. This software is a game-changer, driving efficiency, reducing errors, and freeing up valuable resources that can be better used elsewhere.
Read Post
Infraon

Why Automation Only Works When Someone Owns the Outcome

Apr 21, 2025 By Soumya Nandhakumar In Infraon
Here’s the automation dream: click a button, walk away, sip coffee, bask in the glow of flawless execution. Servers behave. Pipelines hum. Metrics sparkle. Nobody panics. Even market studies say it’s worth big bucks. For instance, even the global intelligent process automation market is expected to reach over $25.9 billion by 2027. Reality, of course, has other plans. Without ownership, automation becomes a ghost story. Triggers fire. Logs fill up. Something breaks. And guess what?
Read Post
ScienceLogic

The Role of Automation in Network Compliance & Misconfiguration Prevention

Apr 16, 2025 By ScienceLogic In ScienceLogic
In the high-stakes world of IT operations, compliance isn’t optional—but bureaucracy is. Security standards and audit demands aren’t going anywhere, and every configuration change could be the one that triggers a compliance failure or service outage. Traditionally, compliance has been synonymous with paperwork, manual reviews, and late-night fire drills before audits. But that mindset is due for an upgrade.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.