Operations | Monitoring | ITSM | DevOps | Cloud

Latest Posts

New AIX and Linux Monitoring Features on Microsoft SCOM and Azure

We’re thrilled to announce the latest releases of the NiCE Linux Power Management Pack and the NiCE AIX Management Pack for Microsoft SCOM and Azure Monitor SCOM MI, packed with exciting new features and enhancements to bolster your monitoring experience across Linux and AIX environments. Our team has been hard at work to ensure seamless compatibility, robust performance, and enhanced security across both platforms, and we’re excited to share what’s new.

NiCE Active 365 Management Pack 4.3 for Microsoft SCOM and Azure

We are thrilled to announce the release of the latest version of the NiCE Active 365 Management Pack v4.3 for Microsoft SCOM, packed with exciting features and enhancements based on valuable feedback from our customers like you. Our focus on optimizing Azure Monitoring, refining naming conventions, and enhancing collector performance ensures a seamless monitoring experience tailored to your needs.
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Navigating Industry-Specific Challenges in IT Infrastructure Monitoring and Automation

In navigating the intricate landscape of IT infrastructure, NiCE IT Management Solutions' whitepaper delves deep, unraveling the historical tapestry shaping the contemporary technological terrain. It dissects industry-specific challenges, offers tailored insights into crafting monitoring and automation solutions, and spotlights key players' pivotal roles. Real-world applications showcase how these technologies drive operational excellence, emphasizing the necessity of skillful guidance through monitoring and automation in today's business environments.

Decoding Database Deadlocks: Five-Stage Strategy for Industry Resilience

In database management, a seemingly silent adversary – database deadlocks – casts a shadow over the operational efficiency of industries. Picture a scenario where critical processes come to a sudden standstill, entangled in a web of deadlocks. This challenge transcends mere technical complexities; it has the potential to disrupt entire operations.

How to Master Reporting on Microsoft SCOM

System Center Operations Manager (SCOM) reporting offers organizations a powerful toolset for monitoring and managing their IT infrastructure. The benefits of SCOM reporting include real-time performance monitoring, historical analysis for trend identification, customizable dashboards, and the ability to conduct compliance audits. These features empower administrators to proactively address issues, optimize resource allocation, and maintain compliance with industry regulations.

NiCE Customer Quotes

In the contemporary business landscape, the need for efficient IT infrastructure monitoring is paramount to ensure smooth operations and maintain competitiveness. NiCE specializes in Management Packs tailored for Microsoft SCOM, offering comprehensive performance insights and scalability. Our customers consistently report benefits such as improved monitoring, seamless integration with SCOM, and proactive issue resolution.
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Cost Benefits of Azure Monitor SCOM Managed Instance

Microsoft has just released the latest news regarding the cost structures for Azure Monitor SCOM Managed Instance. In this recent publication by Aakash Basavaraj on the Microsoft Tech Community, valuable insights have been shared on the benefits and cost-effectiveness of transitioning from the traditional System Center Operations Manager (SCOM) to the cloud-based Azure Monitor SCOM Managed Instance (SCOM MI). This blog post provides a condensed overview, highlighting key considerations and showcasing potential cost savings of up to 44%.

NiCE Advanced URL Management Pack for Microsoft SCOM

NiCE Advanced URL Management Pack enables extended monitoring of https, certificates, response times, and much more. It is inspired by the URL Genie MP, bringing many more new features to the SCOM admin table. In this Use Case covering the NiCE Advanced URL Management Pack, a FinTech Provider specifically needed way more in-depth URL monitoring for several reasons, all of which are tied to enhancing the security, performance, and user experience of their services.