In this digital economy, every enterprise allocates a significant chunk of IT spend towards digital transformation, and the cloud plays a good part in it. Vertical cloud environments are becoming the norm across industries. Leading cloud technology platforms will empower businesses to assemble their operations entirely around the customers and attain business continuity alongside efficiency.

Every enterprise has its own unique blueprint for digital operations, meaning some businesses are further along in their integration and automation than others. Enterprises should weave a unique digital fabric by investing in the right set of frameworks matching their current tech investments. Here is iOPEX's detailed guide on how to prepare for a true transformation with operational resilience.

Customer support, if managed well, can lead to prolonged customer loyalty, customer advocacy, and additional revenue opportunities. This whitepaper will help you to - Fine-tune your customer support initiatives, Build a robust strategy that boosts customer lifetime value, Drive profits through additional sources of revenue, Minimize customer support costs, Make support your true competitive differentiator.

This whitepaper will provide a detailed analysis on automation in IT services, a step-by-step approach in choosing automation for your IT services is provided to help organizations while choosing an automation partner.