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Latest Publications

Five Things a Secure Access Service Edge Plan Should Include

As many organizations are now making the move to the long-term Work From Anywhere environment, forward-thinking I&O leaders are contemplating the move to a SASE architecture. While SASE promises to revolutionize network and security management and operations, we understand that for many IT leaders faced with mounting pressure on time, resources and skills, it can be a struggle to research SASE requirements and introduce the ideal SASE architecture.

Network Monitoring Handbook: Your Complete Guide to Network Monitoring and Management

This guide has been designed to document all the critical elements in designing and managing an efficient, effective and secure network. This handbook gives you complete insights into various aspects of network monitoring and the best practices involved in creating an effective and efficient network.

How to Improve the Work-Life of an IT Professional

When you first started as an IT professional, it was all cheerful and you were eager to help people as much as you can. But a few years into managing IT and dealing with IT issues all day, your professional life has changed for the worse and every day is a struggle with service requests and IT issues piling up all day. Read our ebook on the most common IT challenges and how you can combat them while staying sane and optimistic about your work!

MSP Guide: How to Move from a Break-Fix Model

If you are an IT service provider still heavily reliant on your break-fix offerings, a move to managed services based on remote monitoring and management software can bring significant business benefits and improve the customer experience. By switching to the MSP model, you can have higher productivity, predictable income, customers' trust and more. As your business model will inevitably change with this new model, it could be a bit tricky to figure everything out on your own. To make this transition convenient, we have put together a guide that will help you.

Anywhere Operations

Anywhere operations has moved to the forefront of the Infrastructure and Operations (I&O) agenda. Not to be confused with Work From Home, anywhere operations refers to an IT operating model that supports customers and enables employees anywhere. It also manages the deployment of business services across a distributed infrastructure. Accelerated by the COVID-19 pandemic and thanks to the rise of mobile, cloud and social, the move to online business has cemented the value of flexible infrastructure and the inherent weaknesses of traditional, structured processes.

The Realities of SD-WAN

According to research from IDC, SD-WAN (Software-Defined Wide Area Networking) is one of the fastest-growing segments of the network infrastructure market, poised to reach $5.25 Billion in 2023. Changing the way global networks are architected, SD-WAN enables increased visibility and control of applications across the network while delivering a better user experience and improved operational efficiencies.