Operations | Monitoring | ITSM | DevOps | Cloud

Kubernetes and Operators have stormed the IT industry, but the enterprise landscape is still a mix of bare metal, virtual machines and Kubernetes, on-prem and on public clouds, all running different workloads. How can we manage the lifecycle of all those applications across all these environments, whithout having to learn new tools and frameworks as the industry is already moving to serverless? In this fast-flowing demo we will show you how the Charmed Operator Framework brings a unified approach for application management across clouds and infrastructure generations.

In this video, we cover how Netdata Cloud provides scalable infrastructure monitoring for any number of distributed nodes running the Netdata Agent. Monitor any system in your infrastructure including physical or virtual machines (VM), containers, cloud deployments, or edge / IoT devices. Netdata’s free, open-source monitoring agent works with Netdata Cloud to help you monitor and troubleshoot every layer of your systems to find weaknesses before they turn into outages.

In this video we will learn how to add graphics to the alerts that we receive in Telegram for Pandora alerting. In the first tutorial we saw how to configure to receive these alerts with text and now we will be able to add that they come accompanied by the graph of the module that triggers it. We also leave you the following links to our wiki where you can learn more about the steps that make up the alerts.

PagerDuty's Zendesk Integration enhances communication between engineering and support teams by providing visibility to high-impact incidents via the PagerDuty Status Dashboard that is integrated into the Zendesk interface. Automate workflows for a fast-paced support team and provide the right level of information so they can interact knowledgeably with their customers while also reducing time and effort.

Learn about and see how PagerDuty, Salesforce Service Cloud, and Slack empower collaboration across your organization to accelerate time to resolution. Proactively improve customer satisfaction in real time and break down silos to connect customer service teams with engineering teams to address incidents quickly when seconds matter. Enjoy greater control when resolving issues and anticipating customers' needs through an incident command console that gives customer service agents and stakeholders instant updates on critical, customer-impacting issues.

Deepak and Kelsey have a long history in a shared industry — they both worked at Puppet when it was still called Puppet Labs, and collaborated on some of the most exciting projects that made Puppet what it is today. Join Deepak and Kelsey for a fireside chat during which they’ll discuss the evolution of configuration management and automation, how their careers have overlapped and diverged, and what they envision for the future of cloud and ops.