Operations | Monitoring | ITSM | DevOps | Cloud

April 2020

Helping Your IT Team's Productivity During the Pandemic

As the world braces for recession, you need your team in fighting shape to take on the economic challenges to come. An efficient use of resources while still maintaining high service standards is more important than ever. But that’s a tall order for IT leaders who may be managing a fully remote workforce for the first time. The processes and habits that worked to boost your team’s productivity while your direct reports all sat within earshot may not cut it when workers are remote.

Keeping Remote Workers Connected With Proactive VPN Monitoring

For companies who can’t—or just don’t—host all of their information and applications in the public cloud, VPNs are a gateway to business-critical resources that employees need to do their jobs when they’re not in the office. Since we’re in the middle of a global pandemic, most of us can’t go into our offices. But bills still need to be paid, customers still need to be contacted, and internal resources like line of business applications need to be accessed.

Achieving Higher Profit Margins by Selling Security-as-a-Service

Cyberattacks are on the rise—but your clients’ cybersecurity spending isn’t keeping up. They’re often reluctant to spend money on security measures they believe are unnecessary and that may actually slow down their workflows. So how do you keep them safe from sophisticated attackers while also growing your own business? Auvik Director of Systems Engineering, Steve Petryschuk, and Andy Cocking, Director of Sales at Barracuda MSP are teaming up to talk about how you can sell your clients on security offerings within their managed services budget at low or no cost to your MSP.

7 Creative Ways IT Teams Are Helping Companies With the COVID-19 Crisis

In the new normal of the COVID-19 pandemic, a spare room is an office, a handshake is a threat, and a full shelf of toilet paper at the grocery store is nothing short of a miracle. In these unusual times, IT teams are stepping up and stepping outside their job description to help their users adapt to the shifting landscape in which we live and work.

How IT Pros Will Help the World Come Out Stronger After COVID-19

In 2016, we wrote about the exponential value of computer networks and the importance of IT professionals as champions of the network, “doing their part to secure, maintain, and advance the engines that keep everything running.” Today, those words ring true in ways we could never have predicted four years ago.