Operations | Monitoring | ITSM | DevOps | Cloud

June 2018

Start managing Active Directory from your help desk with the new AD management plug-in

ServiceDesk Plus users can now use an AD management plug-in to create and manage Active Directory (AD) users from the ServiceDesk Plus console. This plug-in will automatically add all AD user management actions to this help desk tool’s service catalog. Beyond technicians logging into ServiceDesk Plus to execute requests, regular users can access the tool to raise requests for user management actions.

Five worthy reads: Does your security operations center really make you immune to cyberattacks?

Many enterprises are at the brink of digital transformation, which entails adopting new technologies that process a sea of both personal and enterprise-level data. Despite a surging number of innovations to prevent evolving cyber threats from hijacking that data, the sheer number of successful, high-profile data breaches and attacks recently highlight the insufficient security practices of organizations around the globe.

Adopting a SIEM solution, Part 1: Why choose SIEM?

Many enterprises are at the brink of digital transformation, which entails adopting new technologies that process a sea of both personal and enterprise-level data. Despite a surging number of innovations to prevent evolving cyber threats from hijacking that data, the sheer number of successful, high-profile data breaches and attacks recently highlight the insufficient security practices of organizations around the globe.