“Observability” seems to be the buzzword du jour in IT these days but what does it actually mean, and how is it any different from plain, old monitoring? In simple terms, observability is the ability to understand how a system is performing and how it is behaving from the data that system generates. It is not just about monitoring metrics or collecting logs, but also understanding the context of those metrics and logs, and how they relate to the overall health of the system.

2022 saw a return to normalcy on the Covid front as offices re-opened, people gathered in large groups indoors again and mask mandates waned, even as Covid never really went away. Meanwhile, inflation raged through the summer months before subsiding somewhat later in the year and the Great Resignation gave way to mass layoffs, especially in the tech industry.

OpsRamp has enhanced its hybrid observability capabilities by adding an integrated log management solution to unify log, event and alert data within customers’ monitoring and event management command center. Presenting this log data as part of a unified view of IT performance data and integrating it with remediation capabilities will allow enterprises and service providers to expedite the process of identifying and resolving potential issues before they impact their business operations.

In the last two decades, the software industry has shifted away from on-premises applications to software-as-a-service (SaaS). SaaS now accounts for 70% of the business software market according to BetterCloud, and is worth more than $170bn annually, according to Gartner.