Almost 70 percent of leaders have dealt with a corporate crisis in the last five years, PricewaterhouseCoopers (PwC) found in its 2019 Global Crisis Survey. And, according to management consultancy McKinsey, between 2010 and 2017, the name of a Forbes-recognized top 100 company appeared in headlines together with the word “crisis” 80 percent more often than in the previous decade — and those are just the organizations that made the news.

We are excited to announce that xMatters, an Everbridge company, outperformed PagerDuty in a recent GigaOm benchmark report! The report took a deep dive into the features and functionality of the xMatters and PagerDuty platforms in a comprehensive head-to-head study based on tests conducted on both platforms.

Severe weather puts millions in harm’s way each year. By 2050, severe weather and climate-related events could displace 1.2 billion people across the globe, putting communities and the businesses they support at risk. As severe weather continues to threaten more people and cause greater harm, building resilience against natural hazards and climate threats is paramount: the time for governments and enterprises to act is now.

One of the biggest roadblocks to providing consistently excellent customer experience is a breakdown of communication between customer support and technical teams. Too often support teams are left out of the loop when it comes to detailed incident information. When customers experience an incident and call support, they expect status updates immediately. But without access to the right information, representatives are left guessing at best and providing incorrect answers at worst.

Higher education is a hot spot for physical and digital threats. However, digital threats have pushed the world of higher education to a breaking point, with ransomware becoming one of the most devastating threats to higher education in recent years.

CTOs are at the forefront of technological innovation and strategy and are often burdened with fulfilling multiple roles. As business challenges mount, they must find ways to balance technology, teams, and processes to maximize their bottom line. However, it’s not all smooth sailing for these C-level executives. Four challenges often get in the way of CTOs looking to maximize growth and impact the business bottom line.

A rise in both physical and digital security threats is placing greater pressure on CISOs and other security professionals to prepare for and mitigate evolving security threats of all kinds. To protect organizations and their people, security teams need to be able to visualize threats, respond quickly and communicate effectively.

Some critical events may be familiar to organizations, they may happen repeatedly or even on a set schedule. Others may present new challenges that responders haven’t seen or experienced before. In a worst-case scenario, events could even happen concurrently, forcing responders to split their attention while trying to anticipate and account for the combined effects.