Operations | Monitoring | ITSM | DevOps | Cloud

2021 marked the fifth consecutive year of record-breaking security attacks. Zero-Day attacks skyrocketed, with 66 exploits found to be in use, more than any other year on record and almost double 2020’s figure. Meanwhile, a staggering 66% of organizations have suffered at least one ransomware attack in the last year, with the average ransom payment soaring by 63% to $1.79 million (USD).

With remote and hybrid working now commonplace for organizations, many IT departments are weighing up the pros and cons of moving to a Zero Trust Network Access (ZTNA) model to replace traditional VPN, or other remote access approaches. While the benefits of moving to ZTNA are compelling: improving user experience, providing enhanced security, reducing management overhead, and increasing visibility and control, it can often be a challenge to select the best approach for your business.

Observability is a new term that’s slowly entered the mainstream over the last two years. Today it’s used in the context of monitoring, but it’s much more than that. And it also goes way beyond visibility. So, in this blog, we set out to explore observability vs visibility and find out, what’s the difference? In a recent podcast, our friends at Riverbed neatly explained that seeing and observing are two different things, and can be compared to hearing vs listening.