ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top-notch IT service delivery. With advanced ITSM functionality and easy-to-use capabilities, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. More than 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction.

👉 Learn more about ServiceDesk Plus at https://mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - https://mnge.it/D1Q
👉 Get a tailored price quote - https://mnge.it/R0b
👉 Sign up for a 30-day free trial - https://mnge.it/L8G

In this video, we will discuss

00:00 - ServiceDesk Plus Overview

2:40 - Request Management

16:37 - Solution Management

20:25 - Problem Management

24:33 - Change Management

34:16 - Project Management

39:50 - Hardware and Software Asset Management

56:25 - Configuration Management Database (CMDB)
1:02:54 - Purchase Management
1:08:05 - Contract Management
1:10:35 - ServiceDesk Plus Integrations
1:14:17 - Reporting

Watch other features in ServiceDesk Plus:

👉 Incident management ► https://youtu.be/u3o6xKIDjWM
👉 IT change management ► https://youtu.be/ucJmV_OIsVA
👉 IT asset management ► https://youtu.be/I38t6LXbdiA
👉 Request management ► https://youtu.be/4JSWpZbESQo
👉 Knowledge management ► https://youtu.be/dOAIf7Oyhds
👉 Enterprise Service Management (ESM) ► https://youtu.be/kZtPgu6jiQg
👉 Configuration management database (CMDB) ► https://youtu.be/sUyDgi6geNw
👉 IT project management ► https://youtu.be/vmFnYMdvQjs
👉 Release Management ► https://youtu.be/fm2JmbMuTKU
👉 Self-Service Portal ► https://youtu.be/qboxoPzbVIo
👉 Asset discovery ► https://youtu.be/C1Jjl791vUQ
👉 Zia in ServiceDesk Plus ► https://youtu.be/l37IpNWYmw4
👉 Request Life Cycle (RLC) ► https://youtu.be/9YFaDTvuBVY

To learn more about how ServiceDesk Plus can help your ITSM efforts, check out our other resources.

👉 Edition comparison - https://mnge.it/Nlf
👉 ServiceDesk Plus Cloud vs. On-Premises - https://mnge.it/ypy
👉 Pricing plans - https://mnge.it/8W5
👉 Technical support - https://mnge.it/sSN
👉 GDPR compliance - https://mnge.it/BZO
👉 HIPAA compliance - https://mnge.it/Wkx

For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt

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