Webinar: Request Life Cycle (RLC) in ServiceDesk Plus Cloud

Webinar: Request Life Cycle (RLC) in ServiceDesk Plus Cloud

Published Apr 15, 2019

Request Life Cycle(RLC) lets you design the complete life cycle of a ticket visually using a simple, drag and drop canvas. Break down the life cycle of a request into various statuses and transitions, i.e., conditional actions required to move from one status to another.

In this webinar, you will learn:

  • What RLC is and why you need it
  • How to configure RLC
  • Benefits of using RLC
  • How to get started with RLC in your organization

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