Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Ensuring Compliance & Business Continuity with Automated Backup & Recovery

Every organization has two non-negotiables: stay compliant and stay online. But achieving both—especially at scale—isn’t easy. Many IT teams still rely on manual processes for backups, documentation, and recovery. And when something goes wrong? The cost isn’t just measured in downtime, but in regulatory penalties, lost trust, and business disruption. What if network compliance wasn’t a separate process—but could naturally integrate into your recovery strategy?

Reduce the impact of hybrid cloud incidents with AI-powered ITSM

Hybrid and multicloud IT environments have become standard for enterprises, and with good reason. These environments offer greater flexibility, improved resilience, and optimized performance by allowing organizations to leverage the best features of multiple cloud providers while maintaining the security of on-premises infrastructure.

Why Data Harmonization is Critical to Your AIOps Strategy

Picture this: Your phone rings in the middle of the night. It’s your engineering lead, calling to inform you of a significant outage affecting your customer-facing services. As your network operations team jumps into action, they’re greeted with chaos. Over 40 alerts flood their screens simultaneously. Your network, infrastructure monitoring, and application performance monitoring tools all fire independently, each with its own dashboard and presenting data in incompatible formats.

The Role of Automation in Network Compliance & Misconfiguration Prevention

In the high-stakes world of IT operations, compliance isn’t optional—but bureaucracy is. Security standards and audit demands aren’t going anywhere, and every configuration change could be the one that triggers a compliance failure or service outage. Traditionally, compliance has been synonymous with paperwork, manual reviews, and late-night fire drills before audits. But that mindset is due for an upgrade.

Digitate Launches ignio AIOps Platform Availability in AWS Marketplace

Digitate announces the general availability of its flagship product ignio™ in AWS Marketplace, a digital catalogue with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

Datadog named a Leader in the Forrester Wave: AIOps Platforms, Q2 2025

We are thrilled to announce that Datadog has been named a Leader in the Forrester Wave: AIOps Platforms, Q2 2025. We believe this placement reflects Datadog’s commitment to offering an AI-driven platform that enables customers to observe and secure systems, orient teams, and take action in one place. Datadog sits within your most critical workflows, processing trillions of telemetry data points every hour through your alerts, service maps, teams, on-call schedules, and more.

Navigating the Future of Event Intelligence Solutions: Gartner's Insights and Selector's Leading Role

The 2025 Gartner Market Guide for Event Intelligence Solutions arrives at a critical time for organizations facing increasing complexity in managing IT events. Today’s diverse, distributed IT environments create significant operational challenges – alert fatigue, fragmented tools, and slow incident response – impacting both efficiency and customer experiences.

It's Not the Cards You're Dealt; It's How You Play Them

If you run IT operations for a managed service provider (MSP), you know you’ve got to work with a lot of different customers, each of whom presents a unique set of challenges to your ability to deliver the services that you offer. These customers expect flawless service delivery—and often, you’re asked to deliver that despite the limitations of your own IT infrastructure. But don’t fret.