Kelverion is invested in the success of our customers fulfilling their IT automation goals. As part of this endeavor, we provide various resources to ensure our customers can implement and manage their IT automation goals with precision and efficiency. Some of our resources include our webinars, blogs, technical discussions, and guides for things such as ‘Best Practices’ or ‘What’s New’ in the field of IT Automation.

For a Managed Service Provider (MSP) to grow, it must win new customers. However, each new customer brings more devices and users that require management, incident ticket resolution, and provisioning. If the above is actioned manually, an MSP requires dedicated staff to handle the new clients’ users, devices, resolve tickets and requests. Bearing in mind, each staff member can only support a certain number of users and devices.

In today’s fast-paced digital landscape, automation has become a crucial aspect of streamlining business processes and improving efficiency. Microsoft offers a range of powerful automation platforms to meet diverse needs. From robotic process automation (RPA) to integration solutions and IT process automation, Microsoft has developed several SaaS automation options.