Operations | Monitoring | ITSM | DevOps | Cloud

June 2023

Sponsored Post

AIOps as a time, quality and customer enabler

Time is precious and not for sale. Or is it? UMB AG, a leading Swiss IT service and managed services provider, takes the opposite view. Under the company motto "Creating Time", UMB provides its customers with more time which they use for their core business instead of IT administration. A core UMB service is complete support for SAP landscapes, be it on premise, in the UMB data centers or in the cloud. Here, UMB has relied on the artificial intelligence of the Avantra AIOps platform for a good five years in order to manage both its own SAP systems and its customers' as efficiently as possible.

What's new in Avantra 23.2

It’s my pleasure to announce that the newest version of Avantra, 23.2, is now available for download through our customer hub. In this release we’ve focussed on bringing performance enhancements and usability improvements as well as enhancing our platform extensibility experience and bringing new automation templates to remove some of the mundane tasks that we know SAP operations teams get stuck doing rather than spending time on the more important stuff.

3 themes from Sapphire 2023

SAPPHIRE 2023 marked another significant milestone, leaving a lasting impression in the books. Returning to the Orlando Convention Center, the event had that ‘SAP energy’ we’re used to as thousands of like minded individuals congregated to exchange experiences, delve into SAP's upcoming plans, and foster valuable connections. Going beyond the walls of the convention center, SAPPHIRE extended its reach into the surrounding areas of Orlando.

Sapphire 2023 - the key 3 imperatives for business leaders

With the 34°C / 104°F heat and a far cry from the 18°C / 64°F I returned home to, it was time to reflect on SAP Sapphire Orlando 2023, the trade show that was the first, in my opinion, post pandemic Sapphire since 2019. Over 13 thousand business leaders, partners and SAP staff descended on the Orange County Convention center in Orlando, Florida to discuss and debate all things SAP. So what were the key takeaways from my side?