It’s safe to say that Generative AI and the launch of GPT4 caused the most excitement – and fear – in technology in 2023. It’s not surprising with its possible areas of application and ease of use. Even schoolchildren are using it!

In a perfect world, there would be no issues with the operating system and no problems with the applications. Unfortunately, this isn’t a perfect world. System failures can and will occur, and when they do, it is the responsibility of system administrators to diagnose and resolve the issues. But where can system administrators begin the search for solutions when problems arise? The answer is Windows event logs.